
"This was our third build a new home from scratch experience. We both felt that Jo Anne's personal creativity and involvement made the design process fun."
"After we had moved into our new home we were worried that the "punch list" or other problems would be a hassle. What we found was that Jo Anne's standard of quality and sense of urgency far surpassed any of our expectations."
"Jo Anne cared enough about the design of our home to disagree and offer alternative ideas if she felt we were moving away from our desired goals."
"With few exceptions, we found the sub-contractors to be above excellent in terms of the quality of their initial work and their responsiveness to our needs after we moved in. We are very, very happy with our new home. We have really enjoyed it!"
Tom and Nancy Rafiner
"We had our house built from an original plan. All the problems were worked out in a cost effective and timely manner. Closing was on time and on budget."
Dean and Carolyn Sommerfeld
 |
"We never bought a new home and, as such, we had no experience in working with any builder until we decided to build one in late 1998. From the first meeting it was very clear to us Jo Anne was extremely easy to talk to and was willing to listen and act upon the few recommendations we suggested in our home. Her customer service skills are beyond compare. She always answered our questions and offered explanations when we saw her as she made her daily inspection of the job site (something we have found to be extremely rare in builders.) She was totally accessible at all times and always returned our phone calls as soon as she could. Even though Aristocrat was building a number of homes at the same time as ours, we always felt we were Jo Anne's only client. As important as customer service is, the quality of the finished product is probably more important to people building a home. Our home was completed one month early and did not suffer from any of the numerous examples of poor craftsmanship many people "warned" us about. We feel the level of job performance Aristocrat demands of their subcontractors is at a level that avoids shoddy workmanship and produces a very highly built superior quality home. We have recommended Aristocrat Homes to numerous people. We hope to someday again build a new home. If we cannot contract with Aristocrat to build it-it will not be built. Thanks again for a truly outstanding job."
David and Claudia Stehly
|